ABOUT US
We are a professional Quality Assessment Performance Improvement consulting agency for the hospice industry. Quality in Hospice Consulting began in 2016 out of the desire to educate and assist hospice site leaders with the knowledge and assistance to increase compliance while providing quality at the bedside. Our team consists of hospice leaders who have been in the industry for more than 45 years.
Our Company specializes in creating active quality performing and compliant programs with proven success in positive outcomes. We believe that during this most challenging time in a patient's life, the patient and their caregivers' positive experience is not an option in this industry. "We have one opportunity to get it right because many of whom we serve do not have a tomorrow."
​
OUR VISION
Quality in Hospice Consulting is devoted to the hospice industry and providing the ministry of compassionate and quality care.
We provide practical services to assist your agency to provide quality patient care and achieve the measurable positive outcomes desired to keep your hospice viable in today's market.
Frequently Asked Questions
What is a Hospice Consultant?
A hospice consultant is a team of professionals with expertise in Hospice Management and systems operations. The consultant is responsible for providing compliant counseling and coaching to set up processes that meet regulatory standards. A consultant does not perform the work but gives counsel and education for the hospice team to create an effective strategy for success.
​
The Quality in Hospice Consultant will guide your agency at every level of hospice operations. The experts can direct you and your partners from the licensure to the initial survey and accreditation. As per your timeline, we can:
-
Complete and file your state licensure application.
-
Apply for Participation in the CMS program for hospice care by completing the 855A application.
-
Complete and submit your CLIA application.
-
Conduct a Mock Survey based upon the accreditation standards for ACHC, CHAP, and or Joint Commission
and more.
​
We just had a survey. Can a consultant help to create our Plan of Correction?
Yes! Our consultants specialize in regulatory standards and can create Plans of Correction for the three major accrediting agencies: ACHC, CHAP, and Joint Commission.
​
Can you perform a Mock Survey?
Yes! If you are awaiting a survey and want to know areas of vulnerability, we can help. If you are new to a hospice agency and want to know the compliance status, we can help. We conduct Mock Surveys based on State and accrediting agency standards and provide your agencies with detailed improvement reports. You will have a strategy for improvement based on best practices.
​
MEET
Shelia Nelson-Meredith
Shelia's coaching, counseling and consulting, specializing in compliance and quality of care, produce higher census and satisfaction ratings for hospices. Her hospice and healthcare services provide invaluable guidance and expertise to Quality in Hospice Consulting clients. Her clients realize measurable improvement in client services, process flow, understanding and compliance with the industry regulations.
Before starting a consulting business, Shelia spent 38 years in healthcare, 27 of those years as a registered nurse and 19 years in hospice, most recently as Senior Vice President of Compliance and Quality of a national hospice agency.
After a successful career of helping thousands experience the benefit of quality hospice care, and opening several new hospice programs, Shelia now reaches agencies across the nation to ensure that they do the same.
Quality in Hospice Consulting was created in 2016 to meet the educational needs of administrators and clinical managers in their roles of hospice leadership. The mission of Quality in Hospice Consulting begins with the end goal and the desire to ensure the patient’s peaceful and comfortable death and to provide education and support to the family.
Quality in Hospice Consulting develops programs, education, and resources for hospice programs to meet and exceed quality standards and to improve customer service at the bedside.
